Grooming is done on an appointment basis only. The beak and talons are rounded with an electric Dremmel tool. The tip of the beak is rounded and the lower mandible is shaped to fit properly. These procedures are done by Samantha Burley who is an extremely experienced groomer. The flight feathers of the wings are properly clipped and rounded at the ends. The birds legs and feet are oiled to return them to their natural state. The beak is oiled for looks and then your little angel gets Bath and is blown dry. This process takes approximately 15-20 minutes.